Help Line and How to Claim

Whether you are looking for best practice advice on employment related matters or if you are making a claim, we aim to make the experience as straightforward as possible.

Help Line - Employment Practices

Prevention is better than the cure. C-Quence provides a legal advice help line to policyholders who are covered by our Employment Practices module. This entitles policyholders to a free 30 minute initial phone consultation in regard to any employment related matter that has the potential to become a future claim.

Help Line number: +44 (0)20 7220 5295 (normal business hours)

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Claims

When you need to tell us about a claim or potential claim you can help by providing as much information about the situation as soon as you can. This includes:

  • Your contact details - name and organisation
  • A description of the loss
  • The date of the loss
  • Where the loss took place
  • If it was a crime, have the police or other authorities been notified
  • Policy number


Contact us to notify us of your loss by phone, email or post:

Tel: +44 (0)20 7220 5295 (normal business hours)
Email: claims@c-quence.co.uk

C-Quence Claims Notification
Floor 31
20 Fenchurch Street
London
United Kingdom
EC3M 3AG

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Claims

When you need to tell us about a claim or potential claim you can help by providing as much information about the situation as soon as you can. This includes:

  • Your contact details - name and organisation
  • A description of the loss
  • The date of the loss
  • Where the loss took place
  • If it was a crime, have the police or other authorities been notified
  • Policy number


Contact us to notify us of your loss by phone, email or post:

Online Notification:

If you are a Broker - report Property claims here and Casualty claims here
If you are a Policyholder - report Property claims here and Casualty claims here


Tel: +44 (0)345 300 4648 (normal business hours)
Email: bromleycomclaims@nig-uk.com

NIG Claims
PO Box 1511
Bromley
BR1 9WB
 

Reporting a Legal Expenses Claim

Online Notification: A claim form can be downloaded here
Tel: +44 (0)330 303 1955 between 9am and 5pm weekdays (except Bank holidays)

Contact us