Legal notices for the website

A. Regulation

C-Quence And C-Quence Insurance Solutions are trading names of C-Quence Technologies Limited which is an appointed representative of Davies MGA Services Ltd (for general insurance intermediary business), a company authorised and regulated by the Financial Conduct Authority under firm reference number 597301 to carry on insurance mediation activities. C-Quence Technologies Limited is registered in England and Wales company number 11102933. Registered office at 63 St Mary Axe, London, EC3A 8AA.

B. Website terms and conditions for www.c-quence.co.uk

These terms and conditions govern your use of our website. If you do not accept these terms, please do not use this website. Using the website implies that you accept these terms. We update these terms so please refer back to them in the future. Your continued use of this website after we have made any such changes will signify your consent to the changes. Specific terms may also apply to the provision of any of the services that we provide via this website. You should check any specific terms that apply to the services which you use.

  1. Site access
    1. You will be able to access the majority of this website without having to register any details with us.
  2. Use of website
    1. You are permitted to use our website for your own purposes and to print and download material from this website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.
    2. The copyright and other intellectual property rights in all material on this website are owned by us or our licensors and must not be reproduced without our prior consent. All rights, save as expressly granted, are reserved. If you are in doubt whether an item is copyright or a trade mark of C-Quence please contact us for clarification.
    3. Subject to paragraph 2.1, no part of this website may be reproduced without our prior written permission.
  3. Site uptime / accessibility
    1. We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time.
    2. This website may be temporarily unavailable due to issues such as system failure, maintenance or repair or for reasons beyond our control. Where possible we will try to give our visitors advance warning of maintenance issues but shall not be obliged to do so.
  4. Visitor conduct
    1. With the exception of personally identifiable information, the use of which is covered under our Privacy Policy, any material you send or post to this website shall be considered non-proprietary and not confidential. Unless you advise to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.
    2. When using this website you shall not post or send to or from this website any material:
      1. for which you have not obtained all necessary consents;
      2. that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
      3. which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
    3. We will fully co-operate and comply with any regulatory authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 4.2.
  5. Links to and from other websites
    1. Any links to third party websites located on this website are provided for your convenience and C-Quence accepts no responsibility or liability in connection with your use or reliance on the content of any linked website. The inclusion of any link does not imply endorsement by C-Quence of any linked website or its provider.
    2. If you would like to link to this website, you may only do so on the basis that you link to, but do not replicate, any page on this website, and subject to the following conditions:
      1. you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us;
      2. you do not misrepresent your relationship with us or present any false information about us;
      3. you do not link from a website that is not owned by you; and
      4. your website does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the United Kingdom.
    3. If you choose to link to our website in breach of Paragraph 5.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions.
  6. Disclaimer
    1. We take all reasonable steps to ensure that the information on this website is correct. However, we do not guarantee the correctness or completeness of material on this website. We may make changes to the material on this website at any time and without notice. The material on this website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up to date.
    2. The material at this website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these terms may have effect in relation to this website.
  7. Exclusion of liability
    1. Neither we nor any other party (whether or not involved in producing, maintaining or delivering this website), shall be liable or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss, and whether in tort or contract or otherwise in connection with this website.
    2. Nothing in these Terms shall exclude or limit liability for:
      1. death or personal injury caused by negligence (as defined by the Unfair Contract Terms Act 1977);
      2. fraud;
      3. misrepresentation as to a fundamental matter; or
      4. any liability which cannot be excluded or limited under the law of the United Kingdom.
  8. Governing jurisdiction

These terms and conditions shall be governed by and construed in accordance with English law.
Our details
C-Quence and C-Quence Insurance Solutions are trading names of C-Quence Technologies Limited which is an appointed representative of Davies MGA Services (for general insurance intermediary business), a company authorised and regulated by the Financial Conduct Authority under firm reference number 597301 to carry on insurance mediation activities. C-Quence Technologies Limited is registered in England and Wales company number 11102933. Registered office at 63 St Mary Axe, London, EC3A 8AA or email us at enquiries@c-quence.co.uk

C. Privacy policy

Introduction
C-Quence is committed to protecting your personal information when you use our services and website. This Privacy Statement relates to our use of any personal information you provide through the website at www.c-quence.co.uk.

In order to provide you with the best experience, we are sometimes required to collect information about you. Whenever you provide such information we are legally obliged to use your information in line with all laws concerning the protection of personal information.

What information will C-Quence collect about me?
When you sign up to receive a service from www.c-quence.co.uk we may ask for personal information about you. This can consist of your name, email address or website URL.

C-Quence also uses cookies and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet).

How will C-Quence use the information they collect about me?
C-Quence uses your personal information in a number of ways including the following:

  • to contact you about a submission you have made to the website, including any content you provide
  • to personalise the way we present content to you
  • to analyse and improve the services offered on www.c-quence.co.uk.

When will C-Quence contact me?
C-Quence may contact you in relation to any service you have asked to receive following completion of the information you have made on www.c-quence.co.uk.

Will C-Quence share my personal information with anyone else?
We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies). C-Quence does not sell or otherwise transfer any personal data to commercial companies or other organisations. We collect this information to help us understand how the website is used in order to maintain and improve it and to deal with your requests such as managing your account(s) and providing you with information about products and services.

Use of Cookies
This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the Internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

Manage Cookies
These pieces of information are used to improve services for you through, for example:

  • Enabling a service to recognise your device so you don't have to give the same information several times during one task.
  • Measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast.
  • You can manage these small files yourself and learn more about them through Internet browser cookies - what they are and how to manage them.

Offensive or inappropriate content on the C-Quence website
If you post or send offensive, inappropriate or objectionable content anywhere on or to www.c-quence.co.uk, or otherwise engage in any disruptive behaviour on www.c-quence.co.uk, C-Quence may use your personal information to stop such behaviour.

Where C-Quence reasonably believes that you are or may be in breach of any laws (e.g. because content you have posted may be defamatory), we may use your personal information to inform relevant third parties such as your employer, Internet provider or law enforcement agencies about the content and your behaviour.

How long will C-Quence keep my personal information?
We will hold your personal information on our systems for as long as is necessary for the relevant service. Where you contribute to www.c-quence.co.uk C-Quence will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted.

Can I find out what personal information C-Quence hold about me?
Under the Data Protection Law you have the right to request a copy of the personal information C-Quence holds about you and to have any inaccuracies corrected. The Company will not make a charge for responding to a Subject Access Request (SAR) and will only request proof of identity where there are doubts about the identity of the person making the request.

We will use reasonable efforts to supply, correct or delete personal information about you on our files.

Please address requests and questions about this or any other question about this Privacy Statement to C-Quence at 63 St Mary Axe, London, EC3A 8AA.

Changes to the C-Quence Privacy Policy
This privacy policy may be updated from time to time so you may wish to check it each time you submit personal information to any website of www.c-quence.co.uk.

Contacting C-Quence
Email: enquiries@c-quence.co.uk
Post: 63 St Mary Axe, London, EC3A 8AA

Contact us