Help Line - Employment Practices
+44 (0)20 7220 5295 (normal business hours)
Prevention is better than the cure. C-Quence provides a legal advice help line to policyholders who are covered by our Employment Practices module. This entitles policyholders to a free 30 minute initial phone consultation in regard to any employment related matter that has the potential to become a future claim.
Additional specialist support may be available under the Management Liability and Legal Expenses modules. For details please refer to your policy document.
Claims
When you need to tell us about a claim or potential claim you can help by providing as much information about the situation as soon as you can. This includes:
- Your contact details - name and organisation
- A description of the loss
- The date of the loss
- Where the loss took place
- If it was a crime, have the police or other authorities been notified
- Policy number
Contact us to notify us of your loss by phone, email or post:
Tel: +44 (0)20 7220 5295 (normal business hours)
Email: claims@c-quence.co.uk
C-Quence Claims Notification
Floor 31
20 Fenchurch Street
London
United Kingdom
EC3M 3AG
Reporting a Legal Expenses Claim
Telling ARAG plc about the Claim
- If the Company needs to make a Claim, they must notify ARAG plc as soon as possible.
- If the Insured instructs their own solicitor or accountant without informing ARAG plc, they will be liable for costs that are not covered by this Coverage Module.
- A Claim Form can be downloaded at www.arag.co.uk/newclaims or requested by telephoning ARAG plc on 0330 303 1955 between 9am and 5pm weekdays (except bank holidays).
- The completed Claim Form and supporting documentation can be sent to ARAG plc by email, post or fax. Further details are set out in the Claim Form itself.
Claims
When you need to tell us about a claim or potential claim you can help by providing as much information about the situation as soon as you can. This includes:
- Your contact details - name and organisation
- A description of the loss
- The date of the loss
- Where the loss took place
- If it was a crime, have the police or other authorities been notified
- Policy number
Contact us to notify us of your loss by phone, email or post:
Policies with an inception date before 18 June 2024 - Coverholder NIG
Online Notification:
If you are a Broker - report Property claims here and Casualty claims hereIf you are a Policyholder - report Property claims here and Casualty claims here
Phone: +44 (0)345 300 4648 (normal business hours)
Email: bromleycomclaims@nig-uk.com
Or write to:
NIG Claims
PO Box 1511
Bromley
BR1 9WB
Policies with an inception date after 3 August 2024 - Coverholder Sompo
Phone: 02920 386 612
Email: cquenceclaims@uk.sedgwick.com
Or write to:
C-Quence P&C Claims
c/o Sedgwick International UK
TPA Team
Oakleigh House,
14-16 Park Place
Cardiff CF10 3DQ
United Kingdom
For policies with an inception between 18 June and 3 August please refer to the policy documents for details of the cover holder e.g. either NIG or Sompo, and use the appropriate contact listed above.
Reporting a Legal Expenses Claim
Telling ARAG plc about the Claim
- If the Company needs to make a Claim, they must notify ARAG plc as soon as possible.
- If the Insured instructs their own solicitor or accountant without informing ARAG plc, they will be liable for costs that are not covered by this Coverage Module.
- A Claim Form can be downloaded at www.arag.co.uk/newclaims or requested by telephoning ARAG plc on 0330 303 1955 between 9am and 5pm weekdays (except bank holidays).
- The completed Claim Form and supporting documentation can be sent to ARAG plc by email, post or fax. Further details are set out in the Claim Form itself.